RealMe Help Desk - 24/7
From New Zealand
0800 664 774
From overseas
+64 4 462 0674 (charges apply)
Online help
Please note: You'll never be asked for your RealMe password.
RealMe services (login and verified identity) will be unavailable from 10pm Friday 10 April 2026 to 2am Saturday 11 April 2026 due to a planned outage. During this time you will not be able to use your RealMe login or apply for, use or manage a RealMe verified identity. We apologise for any inconvenience this may cause.
From New Zealand
0800 664 774
From overseas
+64 4 462 0674 (charges apply)
Online help
Please note: You'll never be asked for your RealMe password.