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Scheduled outage to RealMe services

RealMe services (login and verified identity) will be unavailable from 10pm Friday 10 April 2026 to 2am Saturday 11 April 2026 due to a planned outage. During this time you will not be able to use your RealMe login or apply for, use or manage a RealMe verified identity. We apologise for any inconvenience this may cause.

Current language: English – Te reo o nāianei: te reo Ingarihi English Māori
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Our privacy statements.
How we genuinely protect your privacy.

It’s not exactly the lightest read in the world, but if you’re keen to see the details, here are our legal statements on how we protect your privacy across each of our services.

RealMe Privacy Statement

Identity Verification Service Privacy Statement

NZ Post Address Verification Service Privacy Statement

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